Introduction:

• Setting the stage for the "next normal" and the need for agile operating models
• Explaining the impact of the crisis on organizations and the importance of resilience
• Introducing the concept of agile operating models and their relevance in navigating uncertain times

Understanding Agile Operating Models:

• Defining agile operating models and their key characteristics
• Exploring the principles of agility, such as adaptability, flexibility, and customer-centricity
• Highlighting the benefits of agile operating models in enabling organizations to respond to disruptions and seize opportunities

Lessons from Crisis-Resilient Organizations:

• Examining case studies of organizations that demonstrated resilience during times of crisis
• Identifying the key factors that contributed to their success, including their agile operating models
• Extracting valuable lessons and insights from their experiences

Agile Principles for the Next Normal:

• Discussing the agile principles that are particularly relevant in the "next normal"
• Exploring concepts such as iterative decision-making, rapid experimentation, and cross-functional collaboration
• Highlighting the importance of customer focus, employee empowerment, and continuous learning in agile operating models

Building Blocks of an Agile Operating Model:

• Discussing the key building blocks that organizations should consider in developing their agile operating models
• Exploring topics such as organizational structure, processes, governance, and talent management
• Highlighting the role of technology and data-driven decision-making in enabling agility

Agile Leadership and Change Management:

• Discussing the critical role of leadership in driving and sustaining an agile operating model
• Exploring the mindset and behaviors required of leaders in the next normal
• Addressing the challenges of change management and strategies for successfully implementing agile operating models

Embracing Digital Transformation:

• Exploring the intersection of agile operating models and digital transformation
• Discussing the role of technology in enabling agility and fostering innovation
• Highlighting the importance of digital capabilities, data analytics, and automation in the next normal

Scaling Agile Across the Organization:

• Addressing the challenges and opportunities of scaling agile operating models
• Discussing strategies for embedding agility across functions, teams, and business units
• Highlighting the importance of culture, communication, and organizational alignment in scaling agility

Measuring Success and Iterating:

• Discussing metrics and indicators for measuring the success of agile operating models
• Exploring the concept of continuous improvement and iterative refinement
• Highlighting the importance of feedback loops, experimentation, and adaptability in driving ongoing success

Sustaining Resilience in the Next Normal:

• Summarizing key takeaways and lessons learned from crisis-resilient organizations
• Providing guidance on sustaining resilience and agility in the face of future uncertainties
• Inspiring organizations to embrace agile operating models as a foundation for long-term success in the next normal

Conclusion:

• Reinforcing the importance of agile operating models in navigating the next normal
• Encouraging organizations to learn from crisis-resilient organizations and adopt agile practices
• Inspiring leaders and decision-makers to embrace agility as a strategic imperative for future success